The warranty excludes the following:
1. Normal and natural wear-and-tear
2. Wear-and-tear caused by excessive or incorrect use
3. Damage resulting from normal and natural usage by the purchaser
4. Incorrect assembly or services provided by unauthorized persons
5. Unusual (e.g. commercial) use outside the private home
6. Inappropriate exposure to heat, moisture, liquids or care and cleaning products
7. Damage caused by pointed, sharp-edged, hot or damp objects
8. Environmental factors such as extreme dryness, moisture, light, temperature
9. Willful destruction, misuse, overload or damage resulting from an accident
10. Damage or soiling by pets, heat sources, weather
11. Contamination by (for example) perspiration, body-care or hair-care products
12. Discoloration by substances contained in medicines (toxic reaction)
13. Any alteration caused by acids, solvents or alcohol-containing agents
14. Attempts to clean or repair the product by unsuitable means
15. Local damage caused by standing water or unremoved condensation
16. Properties typical of the product that do not represent defects.
17. Maintenance requirements or alterations to the purchased product resulting from damage caused by third-party products such as steam cleaners, impregnating or cleaning agents not recommended by the manufacturer, as well as substances attached to the product that contain sugars, acids, softeners or bleach are excluded from the terms of the warranty.